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Expert Product & User Guide Editing & Feedback Services

The success of every organization rests on the satisfaction of its customers, and achieving this satisfaction is the goal of the best product and user guides. You need a team of professionals to hold your brand in the highest esteem and ensure every detail in your product or user guide creates a successful customer experience.

Our expert editors:

  • Possess 50+ years' combined business editing experience
  • Boast editing expertise across a broad range of brands and markets
  • Are full-time employees of DLA (no freelancers)

Brian Fielkow, CEO of JETCO Delivery, talks about using DLA's editing services to grow JETCO's business.

Want an outstanding product or user guide?


Product & User Guide Editing & Feedback

This exceptionally valuable service sets us apart. It includes all Product & User Guide Editing and Product & User Guide Proofreading services and adds detailed, objective feedback that addresses:

  • Consistency, Engagement and Clarity of Ideas
  • Brand Voice Recommendations
  • Pacing and Flow
  • Structure and Organization
  • Areas of Underdevelopment or Overdevelopment
  • Explanations of Suggested Edits
  • Points of Confusion
  • Missing Information
  • Overall Strengths and Weaknesses

Product & User Guide Editing

DLA’s proprietary version of “copyediting,” this service includes all Product & User Guide Proofreading. With it, we will also indicate specific corrections to be made relating to:

  • Consistency, Engagement and Clarity of Writing Style and Tone
  • Consistency, Engagement and Clarity of Brand Voice
  • Conciseness, Flow and Transitions
  • Paragraph and Sentence Structure
  • Repetition/Redundancy
  • Advanced Word Choice (Connotation and Rhythm)
  • Passive Voice
  • Industry-Specific Spelling
  • Adherence to AP, APA, Chicago, MLA or In-House Style Guide

Product & User Guide Proofreading

With this service, we identify and correct mistakes in basic English usage. It covers:

  • Punctuation
  • Grammar
  • Singular vs Plural
  • Subject-Verb Agreement
  • Typographical Errors
  • Spelling Errors (Non-Industry Specific)
  • Pronoun-Antecedent Agreement
  • Verb Tense
  • Basic Word Choice (Denotation)

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Step 1: Select Your Service and Style Guide



Need outsourced professional editing for your team or organization? Consider a business account. In addition to other benefits, our scalable solution offers:

  • Business Pricing
  • Customized Project Types
  • API Integration
  • Editing Directly in Your CMS
We are committed to your success.

Nothing engenders satisfaction in your customers like the quality of your product or user guide. We know what it takes to get every detail right—and what it takes for your product or user guide to ensure the satisfaction and loyalty of your customers.

Still have questions? See a list of our frequently asked questions or give us a call at 877-454-4957.

Want an outstanding product or user guide?

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